Message Center

Email messaging, Live chat, Task management and Notifications

8 articles in this collection
Written by Martin and Billy Webb

How does Tudodesk deliver email, chat notifications to agents?

To learn how Tudodesk notifies your agents and teammates when customers send messages, read on.

Written by Martin
Updated over a week ago

How to turn off email notifications

You can turn off email notifications so you still get notified in-app without filling up your inbox.

Written by Martin
Updated over a week ago

How to reply to customer messages

Tudodesk intelligenty routes messages your customers send keeping conversations in the right place, notifying your team so they can respond.

Written by Martin
Updated over a week ago

The Notification Centre

Learn the different components of Tudodesk's communication platform.

Written by Billy Webb
Updated over a week ago

How to Automatically Add an Agents Signature to the Bottom of All Manual Messages

How to turn on auto email signatures for all agents

Written by Billy Webb
Updated over a week ago

In-App Messaging Explained

How to harness and benefit from all of Tudodesk's communication methods.

Written by Billy Webb
Updated over a week ago

How to Enable Live Chat and Set-up a Standard Greeting

Enable live chat when customers view documents in the customer portal and set-up an automated greeting.

Written by Billy Webb
Updated over a week ago

Working with Tasks in Tudodesk

Tudodesk helps you manage, create and complete tasks on projects and documents across your team.

Written by Martin
Updated over a week ago