Tudodesk

Tracking email and SMS sends and reads

How we route inbound SMS messages

How to send an SMS text message from Tudodesk

Trouble shoot Invoice, Estimate emails going into SPAM

Email deliverability issues

Respond to customers faster with saved replies

How to turn on/off email forwarding

How to bulk email customers on your job board

SMS text messaging

To learn how Tudodesk notifies your agents and teammates when customers send messages, read on.

How does Tudodesk deliver email, chat notifications to agents?

You can turn off email notifications so you still get notified in-app without filling up your inbox.

How to turn off email notifications

Tudodesk intelligenty routes messages your customers send keeping conversations in the right place, notifying your team so they can respond.

How to reply to customer messages

Learn the different components of Tudodesk's communication platform.

The Notification Centre

How to turn on auto email signatures for all agents

How to Automatically Add an Agents Signature to the Bottom of All Manual Messages

How to harness and benefit from all of Tudodesk's communication methods.

In-App Messaging Explained

Enable live chat when customers view documents in the customer portal and set-up an automated greeting.

How to Enable Live Chat and Set-up a Standard Greeting

A2P complicance and regulations for SMS messages

Billy Webb

Martin

Email messaging, Live chat, Task management and Notifications

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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