Track customers, jobs and repairs. Log Photos, track costs, automate job tasks, such as updating customer's on-progress and completion.
With Jobs and repair tickets, you can track your customers and the work they ask you to carry out. You can log your customer's contact info, details of the job or repair, photos of items, parts, or items they leave with you. You can track communications between you and your customer during and after the process of completing the job.
Automate many tasks, such as sending essential customer updates when a job is ready for collection, or requesting a Google review once they leave your premises.
Set-up a real-time Job Display Board so your team can see what work is queued, progress or ready for collection.
The job, repair tracker integrates seamlessly with our other modules such as Estimates, Invoices, Payments, and Google Reviews.
The job, repair tracker features.
The following features come as standard with the Tudodesk job, repair tracking product.
Track customer.
Track Jobs or Repairs.
Log customers items or parts.
Upload job photos using our integrated file picker widget.
Track charges or costs. Use the built-in price book for regular charges.
Segment jobs by status: queued, in-progress, on-hold, completed, returned.
Track job activity in the feed to see who did what and when.
Track all emails and SMS with your customers in the two-way communication center.
Send automated emails to customers as the job status updates.
Use the JOB display system in your workshop or on phones for a visual, real-time Job board.
Whats next