Tudodesk back-office

JDS (Job Display System)

Print Node integration

Printing from Print Node is not working

https://www.printnode.com/en/docs/troubleshooting

Reset the computer that is running Print node

Check Print Node is running and you have logged into the client

Make sure your network connection / WIFI is working

Check if the Print Node service is down

https://help.tudodesk.com/en/articles/3193633-using-print-node-remote-printing-with-tudodesk

https://help.tudodesk.com/en/articles/5007011-how-to-add-your-print-node-api-keys

The computer running Print Node is turned on, connected to the internet

Print Node is running and you are logged in

Your printer is connected and working

Try and print from windows to your printer - does it work?

Test print from the PrintNode dashboard here:
​https://app.printnode.com/app/print
Did this work

Print from Tudodesk, make sure you select the correct Printer and Template

Check the error logs in PrintNode on the client and on the PrintNode dashboard here: https://app.printnode.com/app/print