You can remove or encrypt customer accounts and personal customer data by editing the data under the customer profile.

Remove a customers profile.

  1. Access the customers profile.
  2. Click the edit button.
  3. edit the customers name by entering "delete" under the first and last name (See below).
  4. un-check both opt in boxes for emails and SMS. This will stop any existing email campaigns.
  5. Click "save" (green action button bottom right).

You can optionally remove the email by using the "change" option and removing the first part of the email using the prefix "deleted".

Encrypt customers profile.

Under GDPR  customers may have the right to request you remove their personal data if it is legally not required.

  1. Access the customers profile.
  2. Click the edit button.
  3. edit the customers last name by entering "***" under the first and last name (See below).
  4. remove the address including the zip code. You can keep the city for your records.
  5. edit the email by changing the prefix (the part before the @) to "deleted".
  6. edit the phone number by changing the last 4 digits to "****".
  7. un-check both opt in boxes for emails and SMS.
  8. Click save.

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