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Void, cancel or write-off an Invoice
Void, cancel or write-off an Invoice
Billy Webb avatar
Written by Billy Webb
Updated over 4 years ago

Set-up

  • Tudodesk back-office (Browser)

What's this for?

Use this tutorial when you need to void or cancel an invoice.


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What you should know

  • You can only cancel or void an invoice if it is as unpaid.

  • If an invoice your invoice is paid, you will need to issue a refund or credit.

Steps

  1. Navigate to your Invoice.

  2. Mark the invoice as Void on the document status bar

  3. Enter a note or reason in the note box provided.

  4. Check the archive option.

  5. Click Update Status.


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